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We work with government ministries, semi-government bodies, autonomous institutions (BSMMU, BCSIR, NIB, BIRDEM, etc.), military establishments, private hospitals, pharmaceutical manufacturers, food processors, oil and gas operators, research universities, and multinational companies operating in Bangladesh.

Yes — this is a core part of our offering. Our Service & Technical Support Division provides installation, commissioning, preventive maintenance, emergency repairs, operator training, periodic inspection, and calibration. Our engineers are internationally trained with qualifications in Applied Physics, Electrical & Electronic Engineering, Mechanical Engineering, Mechatronics, and Computer Science.

Absolutely. We have extensive experience in government and semi-government procurement processes in Bangladesh. We prepare technical specifications, proforma invoices, and complete tender documentation. Our advisory panel includes advisors from government and autonomous bodies who support major project negotiations.

For standard products from our principals, we can typically provide a quotation within 2–5 business days. For custom configurations, turnkey project estimates, or products requiring principal consultation, it may take 1–2 weeks. We will always keep you informed of the timeline during the process.

For all of our listed principals, we are the authorised representative for Bangladesh — not a grey-market reseller. This means we have official distribution agreements, access to genuine spare parts, manufacturer-backed warranties, and direct technical support from the principal company. Your purchase is fully backed.